Security overview

High level security of the Rebel Licenses is provided by using industry standard security technologies and procedures. This document will provide an overview of our security policies and measures and addresses the most common concerns customers may have about the security and privacy of our service. Rebel Licenses is certified SOC2 Type 1 compliant.

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Service communications

Rebel Licenses consists of the following components:

All Rebel Licenses communications are secured by strong SSL/TLS encryption. Both of the components are hosted on Amazon Web Services.

Data storage

Rebel Licenses stores user and usage data on Amazon Web Services (see Amazon Assurance Programs for AWS compliance). We use industry standard best practices to secure the ingestion, processing and displaying of this data.

Type of data

Only personally identifiable data is email addresses of the license holders and Rebel Licenses users. Also we record license allocation and usage metrics of JRebel & XRebel licenses that are managed through the Rebel Licenses. When exporting licenses for offline and on-premise use, first and last names of the license users are stored.

All data-related requests should be sent to support@jrebel.com.

Data processors

When using Rebel Licenses, your data is processed by the following data processors.

Vendor

Purpose

Country

Website

Amazon AWS

Hosting

Ireland

https://aws.amazon.com/

Mixpanel

Product metrics and customer support

USA

https://mixpanel.com/

Postmark

Email delivery

USA

https://postmarkapp.com/

Conclusions

We are committed to securing your data, providing high-availability through industry standard best practices and tools.